DESJARDINS ONBOARDING PROJECT

Onboarding 850 Advisors to the Compliance Platform: PeerCompare, ShelfMonitor, ShelfMonitor for Advisors (SMA), ShelfAnalyzer,
SSO - Configuration - Implementation - Training - Support

Project Tasks

Desjardins Tasks

  • Project Kickoff meeting
  • Complete billing information form and return it to InvestorCOM
  • Complete the Client Input Template and return it to InvestorCOM​ (users and product shelf)
  • Overview and orientation on Compliance Platform
  • Update CP Configuration Guide and return it to InvestorCOM
  • Development of SMfA data file
  • Configuration validation with Desjardins
  • Training
  • Hand off to Customer Success
  • Provide permission to InvestorCOM to email advisors

InvestorCOM Tasks

  • Project Kickoff Meeting
  • Set day and time for Weekly  meetings (same day/time each week) (Thursday’s at 1 pm until September)​
  • Send the billing information form​
  • Send the SSO forms ​
  • Send the client input template​
  • Establish project milestones and incorporate them into the Project Portal
  • Send Kickoff PDF and recording​
  • Send Compliance Platform user guide​
  • Setup Desjardins Project Portal ​
  • Setup Desjardins demo users in demonstration system
  • Overview and orientation on Compliance Platform
  • Review completed Configuration Guide
  • Configuration of the Compliance Platform
  • Develop SMfA Product Positions file ingestion
  • Develop SMfA Project Implementation Plan
  • Configuration validation with Desjardins
  • Product Shelf Analysis and Report
  • Schedule an SSO discussion
  • Testing and deployment of SSO
  • Training
  • Hand off to Customer Success

Project Schedule

MilestoneDate
Kickoff Meeting13 July
Configuration Processing and Completion12 Sept
Training Processes and Materials7 Oct
PeerCompare Training (train the trainer)12 Sep
Change: 20 Sep
Product Delivery - Compliance Platform21 Sept
ShelfMonitor Training (train the trainer)15 Sep
Change 22 Sep
Product Delivery - ShelfMonitor for Advisors9 Nov
Desjardins Compliance Platform Pilot28 Oct
Change 4 Nov
Desjardins ShelfMonitor for Advisors Testing16 Nov
Change 25 Nov
Rollout to Advisors14 Nov
Change: 5 Dec 
Project Completion23 Dec

Weekly Compliance Platform Traction Meeting

Mondays at 11 AM EST. Starting July 13 and ending December 31, 2022

InvestorCOM Team

John McDonald, Onboarding Business Analyst 
jmcdonald@investorcom.com,
Phone: 1 226-401-8125

Melanie Sergi, Program Manager
msergi@investorcom.com 
Phone: 226-401-8123

Kevin Futi, Customer Success Associate
kfuti@investorcom.com

Richard Pitcher, Client Director
rpitcher@investorcom.com
Phone: 1-437-227-6352

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